Terms & Conditions
In no event must RB Sigma be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, acts of God, earthquakes, fires, floods, wars, civil or military disturbances, acts of terrorism, sabotage, strikes, epidemics, riots, power failures, computer failure and any such circumstances beyond its reasonable control as may cause interruption, loss or malfunction of utility, transportation, computer (hardware or software) or telephone communication service, accidents, labor disputes, acts of civil or military authority, governmental actions, or inability to obtain labor, material, equipment or transportation; however, it is understood that RB Sigma shall use reasonable efforts which are consistent with accepted practices in the banking industry to resume performance as soon as practicable under the circumstances.
Due to the nature of our medical products, we cannot accept returns on most items. If you are experiencing a defective product please contact a member of our customer service or quality team at 440-290-0577 and we would be happy to discuss the issue. If a return of a product is permitted, the cost of shipping and any applicable restocking fees will be deducted from the amount paid.